This function will allow you to ban an advocate from your referral program. A banned advocate will not be able to participate in your referral program.
Why ban an advocate?
Ultimately the decision to ban an advocate will fall upon your discretion (merchant). Here are a few of the most common reasons advocates are banned:
How and where to ban an advocate?
Use the side-menu and navigate to ‘Manage Customers’ > ‘Existing Customers’ or use this quick LINK
At the top of that page, you’ll find the search bar as highlighted below:
After searching and pulling up the advocate you’re looking to ban, you’ll see the button ‘Ban from your program’ as seen in the screenshot below:
After selecting the ban button, you’ll then be shown a popup similar to the screenshot below. This is a confirmation that will highlight the exact consequences of banning the advocate.
What is the effect of banning an advocate?